My Principles for Building Product

  • Customer-Centric Innovation. Build What Matters.

    I prioritize building products that customers truly need by frequently engaging with them to gather feedback and understanding their pain points. By maintaining a strong focus on solving real-world problems, I ensure our products remain relevant and valuable each step of the way.

  • Strategic Value Delivery. Effort vs Value Driven Prioritization.

    I prioritize the backlog based on delivering maximum value to customers. This involves balancing time and effort with customer needs, ensuring that both quick wins and significant improvements are addressed. This strategic approach ensures the product evolves to meet customer demands effectively.

  • Lean and Efficient Development. Minimizing Technical Debt.

    By dedicating ample time to user research, customer interviews, and meticulous technical design, I minimize technical debt and enhance product quality. Clear communication of user stories to engineers fosters empathy and innovative problem-solving, ensuring we build robust and scalable solutions.

How I Learned Product

Growing up I had never heard of product management let alone knew what it was all about. Even during my early days building out my first company, TAMVOES, I still hadn’t been exposed to the profession. During this time I was constantly working cross functionally with customers, engineers, roadmap, investors, marketing, support and the business plan, but I never knew there was a definition to this (other than entrepreneur).

One of my early mentors introduced me to The Lean Startup by Eric Reis and this was the book that truly set my foundation in product management. The concepts discussed such as hypothesis testing, the build-measure-learn feedback loop, the idea of a minimum viable product (MVP) and more began to feed my curiosity and I quickly put my learnings to work. Being a young entrepreneur and learning these strategies gave me an opportune chance to apply them right away in which ever way I felt made sense. This helped me to fail fast and iterate upon my baseline product management skills.

From here I have continued to have a passion and dedication to the craft of product management. I love to learn how other’s ‘do product’ and share my own techniques as well. I feel I have had the chance to learn from many colleagues and mentors and have even had the chance to give back to those who are just discovering this great profession.

I am a modern day product manager.

I believe in leveraging cutting edge tools and technologies such as AI to enhance my skills and productivity as well as the products that I build.

Testimonials

  • I have had the pleasure of working with Madison McBay for the past two years. Madison has been an invaluable member of our team, serving as our Lead Product Manager with exceptional skills and dedication. During her tenure, Madison has consistently demonstrated a deep understanding of healthcare organization workflows and requirements. Her ability to assess and address these needs has been instrumental in driving our product development and ensuring that our solutions meet the evolving demands of the healthcare sector. Her insight and expertise have been invaluable in shaping our product roadmap and ensuring alignment with industry trends. One of Madison's greatest strengths is her leadership ability. She has successfully led our product, development and software verification teams using Agile methodologies, fostering a collaborative environment that encourages innovation and efficiency. Her approach has not only improved team productivity but also enhanced the overall quality of our products.

    Cleon Hill Wood-Salomon

  • Working under Madison’s leadership at Coeus Health, I witnessed her expertly manage the end-to-end delivery of an innovative LLM patient engagement product. Her remarkable ability to balance technical and business needs while driving the product roadmap was pivotal to our success. Her decisive leadership and cross-functional coordination empowered every team member, fostering a culture of ownership and collaboration. I am deeply grateful for Madison’s mentorship, strategic insight, and unwavering support, which were instrumental in shaping my professional growth in the health tech industry. Her guidance enhanced my technical and product acumen while reinforcing my ability to navigate the complexities of this dynamic field with confidence and adaptability. Madison's clarity and confidence in overcoming challenges created a positive and high-performing work environment. I am fortunate to have worked alongside her and am confident that her leadership will continue to inspire success wherever she goes!

    Katie Schroeder

  • I had the pleasure of working with Madison as my project manager at ManageBetter. She is easily one of the best teammates I've ever had. She is empathetic, proactive, a great listener, creative, and analytical. One thing that stands out about Madison is her ability to maintain a perfect balance between advancing project development at a solid pace while ensuring that her team members have enough breathing room, preventing us from feeling overwhelmed or burnt out. Madison's meticulous nature consistently saved me a substantial amount of time by thoroughly considering every angle before she assigned tasks to me. She frequently involved me in discussions to ensure the work's feasibility and to ensure my opinions were heard. All of that is to say nothing of her character. She was as kind hearted, friendly, and easygoing on my first day as she was on her last. Anyone would be lucky to have her on their team!

    Ryan Brown

  • A few years ago I had the opportunity to work with @Madison while developing a medical app for her company. Let me tell you that she is brilliant beyond her years, driven to succeed, inquisitive and constantly learning. I am pleased to provide this reference and recommend her as a product manager and leader. Feel free to reach out to me directly if you would like to know more.

    Jon Trask

  • I had the privilege of working under Madison's supervision at TAMVOES Inc. During my co-op term, Madison consistently demonstrated outstanding mentorship and leadership qualities that significantly contributed to my personal and professional growth. Her guidance, advice, and support were instrumental in my success as both a student and employee. Madison's ability to manage both the development and business aspects of TAMVOES was remarkable. She consistently assessed the individual needs of team members, ensuring that everyone's talents were utilized effectively. Through her exceptional delegation of tasks and management of team dynamics, I excelled in my role and developed essential leadership skills that I would use in upcoming terms. Her respectful and understanding approach to team challenges fostered a positive and productive work environment. I am confident that her mentorship has had a lasting impact on my career, and I'm grateful for the opportunity to learn from her expertise as both a student and manager.

    Mitchell Lam

My Toolkit

*constantly evolving and expanding!

“The most important thing in communication is hearing what isn’t said.​”– Peter Drucker